Inbound phone support is a complex and challenging career for anyone to pursue. An agent is expected to walk a thin line between satisfying demanding customers and representing the interests of the ...

SUPERAGENT AI has launched the Outbound AI Agent and the Inbound AI Agent for automating the entire top of the sales funnel to create and capture new business opportunities around the clock. "While ...

Because no salesperson can ever have enough of a sales "pipeline," software giantSalesforce.com on Thursday unveiled what it calls an AI-driven sales agent and an AI coach to train salespeople. As ...