McDonald's will stop using artificial intelligence to take drive-thru orders by the end of July to figure out a "future voice ordering solution by the end of the year," according to multiple reports.

In brief: McDonald's has announced it is ending its two-year automated order taking (AOT) drive-thru experiment and partnership with IBM. The AI-based ordering tech will disappear from all branches ...

McDonald’s is ending its AI order-taking technology at the drive-thru. The fast-food giant partnered with IBM to pilot the innovation. Although the current experiment is ending, McDonald’s said it’s ...

McDonald’s trial run testing artificial intelligence for its drive-through is ending. Trade publication Restaurant Business reported the company told franchisees it is ending its AI chatbot experiment ...