Microsoft expands its Dynamics 365 agentic ERP roadmap through March 2027, with AI agent connectors now generally available ...

Veeva Systems announced that the global contract development and manufacturing organization, Oxford Biomedica (OXB) will drive its quality transformation with Veeva Quality Cloud. Specializing in ...

AI models inherit the flaws present in their training data. A model built on inconsistent or incomplete CRM records ...

Salesforce Koa, the company's first CRM reasoning model built on NVIDIA Nemotron, launched at Dreamforce 2026 with ...

Salesforce AIforce, launched at Dreamforce 2026, routes live CRM data and permissions into Claude, Slack, and Amazon Quick without opening Salesforce, as Koa, a new reasoning model post-trained on ...

Amazon Web Services (AWS) and Salesforce announced an expanded collaboration to help enterprises close deals, resolve customer issues, and move faster with AI. The expanded collaboration comes as AI ...

Customer relationship management vendor HubSpot Inc. is using its annual Unbound conference in Boston today to unveil what it ...

HubSpot and monday Sales CRM can help your business handle leads, marketing, reporting and more. Learn how these top CRM ...

Salesforce, Inc. announced that it has developed Koa, Salesforce?s first CRM reasoning model for Agentforce, built on NVIDIA Nemotron. Developed through deep technical collaboration with NVIDIA ...

Salesforce Inc. said today at its annual user conference Dreamforce that it has partnered with Nvidia Corp. to train and release Koa, a specialized artificial intelligence model that’s custom built ...

Spread the loveThe world of enterprise software, particularly Customer Relationship Management (CRM), is rarely described as ...

Customer relationship management software promises better visibility, more consistent sales processes and stronger customer relationships. Yet implementing a CRM does not automatically deliver any of ...